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Mediation in Ukraine

Ukraine is one of the European countries where mediation is legally regulated as an alternative method of dispute resolution. The mediation procedure may be applied in civil, family, labor, commercial, administrative, and other disputes and is based on the principles of voluntariness, confidentiality, neutrality, independence, and self-determination of the parties. The legal framework is formed by the Law of Ukraine “On Mediation”, which defines the status of a mediator, requirements for mediator training, the procedure for conducting mediation, and the legal foundations of mediation activity. The development of the professional community and mediation infrastructure is supported by associations of mediators, training centers, and specialized organizations that contribute to the training of professionals and the promotion of mediation as an effective out-of-court method of conflict resolution.

§ 01

Legal regulation

Mediation has existed in Ukraine for almost 30 years. During this time, a large number of practicing mediators have been trained, extensive experience has been gained in using mediation to resolve various conflicts, and a strong pool of expert professionals in the field of mediation has been created. The development of mediation was not significantly hindered by the long absence of a specialized law, which was eventually prepared with the participation of Ukrainian mediators and adopted on 16 November 2021 (Law of Ukraine “On Mediation”).

Law of Ukraine “On Mediation”

The Law of Ukraine “On Mediation” is a framework law, meaning that it contains the main definitions, outlines the scope of application, establishes the principles of mediation, defines the status of a mediator, the rules for conducting mediation, and its legal consequences.

Separate provisions regarding the possibility of reconciliation of the parties to a dispute through mediation have been included in the Civil Procedure Code of Ukraine, the Commercial Procedure Code of Ukraine, the Code of Administrative Procedure of Ukraine, and some other sector-specific laws. The court informs the parties about the possibility of resolving a dispute through mediation and suspends the proceedings for the duration of mediation. If the parties reach reconciliation, up to 60% of the court fee paid may be refunded.

Mediation may be conducted to resolve any conflicts or disputes, including civil, family, labor, commercial, administrative disputes, as well as cases involving administrative offenses and criminal proceedings for the purpose of reconciling the victim with the suspect or accused.

Mediation may be conducted before applying to a court, arbitral tribunal, or international commercial arbitration, or during a pre-trial investigation, court, arbitral, or arbitration proceedings, or during the enforcement of a decision of a court, arbitral tribunal, or international commercial arbitration.

At present, mandatory pre-trial dispute resolution through mediation is not provided for, although work is already actively underway to identify categories of disputes for which it may be introduced.

Measures are being taken to introduce court-connected mediation, including the piloting of court-connected mediation in certain courts.
Mediation is also one of the basic social services which, in accordance with the Law of Ukraine “On Social Services”, may be provided free of charge to individuals or families in difficult life circumstances.

The Free Legal Aid system helps ensure access to mediation by providing information about it and also ensures mediation in proceedings involving minors suspected of committing criminal offenses.

The provision of mediation services by a mediator is formalized by an agreement to conduct mediation, which may be concluded orally or in writing.

If the parties reach an agreement, an agreement based on the results of mediation is concluded. It has the status and binding force of a civil law contract and may be concluded orally or in writing. If the terms of the agreement reached through mediation are not fulfilled, a party may apply to court with the relevant claim.

If court proceedings are pending, the agreements reached through mediation regarding the subject matter of the dispute may be set out in the form of a settlement agreement and submitted to the court for approval. If approved by the court, the court ruling containing the parties’ agreements may be subject to compulsory enforcement.

§ 02

Requirements for a mediator

A mediator may be an individual who has completed basic mediator training in Ukraine or abroad. A person with a criminal record, a person whose civil legal capacity is limited, or a legally incapacitated person cannot act as a mediator.

Basic mediator training is carried out under a program with a duration of at least 90 hours of training, including at least 45 hours of practical training. The basic mediator training program includes theoretical training and the development of practical skills. Upon completion of the training, a certificate is issued, accompanied by a list of the components of the training program and the competencies acquired.

A mediator may not act as a representative or defense counsel for any party to mediation in a pre-trial investigation, court, arbitral, or arbitration proceedings. A mediator cannot be questioned as a witness in court.

The law does not provide for the creation of self-governing bodies of mediators or for the maintenance of a nationwide register of mediators.
Associations of mediators and entities that provide mediation services maintain their own registers of mediators.

Ukrainian mediators form a professional community which, even in the absence of self-governing bodies, is capable of finding constructive common solutions for the development of mediation. In particular, the Ukrainian mediation community has contributed to the creation of standards for basic and specialized mediator training, the development of ethical foundations for mediator activity, participation in lawmaking, the creation of tools for the public to find mediators, advocacy campaigns promoting mediation, and more.

§ 03

Organizations of mediators

UKRAINIAN ACADEMY OF MEDIATION

The Civic Union “Ukrainian Academy of Mediation” — hereinafter UAM — is a public association with legal entity status, established in 2014.

 

Our mission:

To promote the establishment and spread of mediation and other alternative dispute resolution methods — ADR — in Ukraine, as well as to raise the level of nonviolent communication and social harmony in Ukrainian society. 

 

Our activities:

  • In the field of mediation practice and support for mediators: mediation offices have been opened in courts, where citizens can receive qualified consultations on mediation and/or mediation services free of charge; as part of cooperation with the Free Legal Aid system, UAM mediators conduct mediations free of charge for clients of the system; as part of cooperation with the system of social services for families, children, and youth, UAM mediators conduct mediations free of charge for individuals and families in difficult life circumstances; free intervision and supervision sessions for mediators have been organized.
  • In the awareness-raising and educational fields: a curriculum for the academic discipline “Mediation in the Professional Activity of a Lawyer” has been developed and introduced for higher education students in legal specialties; the first mediation textbook for lawyers in Ukraine, “Mediation in the Professional Activity of a Lawyer”, and methodological recommendations for teachers have been published; a range of awareness-raising materials for different target audiences has been created; more than 500 various awareness-raising and educational events have been held in all regions of Ukraine for lawyers and the public; a pool of mediator trainers has been created, and programs for training and advanced training of mediators have been developed.
  • In the field of rulemaking:UAM representatives participated in the development of draft laws, including the current Law of Ukraine “On Mediation”, the Law “On Administrative Procedure”, the State Standard for the Social Service of Mediation, the Code of Professional Ethics of a Mediator, and standards for the training and practice of mediators.
  • In the field of national and international cooperation for the development of mediation: a platform for lawyers and mediators has been created — the annual international forum “Mediation and Law”, supported by the Supreme Court, the Ministry of Justice of Ukraine, the Ministry of Social Policy of Ukraine, the German Foundation for International Legal Cooperation — IRZ, the USAID “New Justice” Program, the EU “Pravo-Justice” Project, and the Council of Europe. A number of projects have been implemented with the support of international partners, including the United States Agency for International Development — USAID — under the “New Justice” Program; the Canadian Bureau for International Education under the project “Accessible and Quality Legal Aid in Ukraine”; the European Union “Pravo-Justice” Project; the German Foundation for International Legal Cooperation — IRZ; and others.

 

At present, UAM, in partnership with the NGO “The Tenth of April”, is implementing the European Union project “CONSENT”, aimed at strengthening the role of alternative dispute resolution through a comprehensive approach to the development of ADR in order to improve access to justice for individuals and legal entities.

 

Our information resources and contacts:

www.mediation.ua 

https://web.facebook.com/mediationukraine1

https://www.linkedin.com/company/ukrainian-academy-of-mediation 

+380679411646

+380936938656

Psychological support, mediation, conflict resolution

www.isdm.pp.ua

n.nesprava @gmail.com

“Mediation School” is an international training center for the professional training of mediators.

The center was established with the aim of developing a culture of alternative methods of conflict resolution in Ukraine by providing professional mediator training in line with the best international standards. The main areas of activity of the International Training Center “Mediation School” include: professional education and training of mediators in Ukraine; specialization of mediators and support during their practice — supervision, intervision, and master classes; raising awareness of mediation in Ukraine; training and education of mediators from other countries, supporting their professional development and exchange of experience; systematic integration of conflict management programs into the culture of companies and teams, and more.

https://mediation-school.com

office@mediation-school.com

+38 095 276 8979 (Viber, WhatsApp, Telegram).

Mediation, restorative justice — including service provision — mediator training, consulting, information and advocacy activities to promote mediation, monitoring, analytics, and research in the field of mediation and restorative justice.

https://m.facebook.com/profi.mediation.chnu/

mediation_laboratory@chnu.edu.ua

r.havrylyuk@chnu.edu.ua

l.nesterenko@chnu.edu.ua

Counteracting all forms and manifestations of violence, as well as promoting the establishment, dissemination, and use of mediation and alternative dispute resolution as an effective approach to resolving and transforming conflicts in various areas of life; conducting scientific and practical research on alternative dispute resolution and ways of implementing it in the legal system of Ukraine.

https://www.facebook.com/Dialogue-Mediation-and-Alternative-Dispute-Resolution-Institute-108646295194848

+380662990526

Promoting the establishment and development of a culture of productive interaction between people through the spread of nonviolent forms of communication, including through mediation, consulting, training, and other activities.

https://www.facebook.com/ProstirPorozyminnya

lclexvim@gmail.com

Promoting the prevention of conflicts or disputes in the future, or the resolution of disputes arising from commercial, administrative, tax, corporate, labor, family, land, organizational — within a team — interpersonal, and other relations, as well as cases involving administrative offenses and criminal proceedings aimed at reconciling the victim with the suspect or accused. This also includes disputes arising in the fields of public, private, political, geopolitical, military-technical, cultural relations, municipal property management, housing and communal services development, transport, communications, construction, education, healthcare, land use, and other legal relations that may be resolved with the participation of one or more mediators and an arbitrator.
Ensuring the provision of mediation services by members of the Organization.
Developing professional and ethical standards of mediation and establishing control over their compliance by members of the Organization.
їх дотриманням членами Організації.

Promoting the professional development of members of the Organization, ensuring the improvement of their
qualifications, exchange of experience, and training of members.
Maintaining the registers provided for by the Law of Ukraine “On Mediation” and providing access to information about mediators who are members of the Organization.

Creating favorable conditions for members of the Organization to carry out alternative dispute resolution procedures.

Creating favorable conditions for members of the Organization to carry out alternative
dispute resolution procedures.

Supporting the Organization and its members and promoting the introduction of a culture of peaceful
conflict and dispute resolution.
Representing mediators in external relations.

Cooperating with organizations, exchanging experience and information, and concluding joint memoranda and cooperation agreements.

Promoting the development of international relations, the implementation of international norms and
standards for mediator activity into Ukrainian legislation and the provisions of the Organization.

Carrying out professional certification and accreditation of mediators who are members of the Organization.
Organizing and holding symposiums, conferences, seminars, debates, round
tables, and competitions.
Promoting the implementation of state, regional, local, and international programs aimed at developing the institution of mediation and other alternative dispute resolution methods in Ukraine, etc.
Publishing and distributing informational and presentation materials and
specialized literature.

Providing methodological, consultative, expert, and informational support
self-government bodies, their officials and
employees, organizations, institutions, enterprises regardless of their form of ownership, associations of citizens, and international organizations.
Providing methodological and practical assistance in preparing and holding public hearings in cities, villages, and settlements of Ukraine.

chekhovaolga24@gmail.com

We are an organization of mediators that promotes a culture of quality communication in order to build healthy and respectful relationships between people.

Mission: to spread a culture of quality communication in society through mediation and dialogue.

Vision: we envision a society in which people communicate effectively and perceive conflict as an opportunity for meaningful positive change. 

http://mediation-center.tilda.ws/

melnichukj@ukr.net

The Association of Family Mediators of Ukraine is a non-profit public organization established in January 2019.

Drawing on international experience, the NGO AFMU works to achieve the following goals:

Ensuring a high level of family mediation services throughout Ukraine through the accreditation and standardization of family mediation practice and training.

Providing family mediators with support in their pursuit of development and professionalization through supervision, intervision, informational, and other forms of support.

Promoting mediation as an effective peaceful method for resolving family disputes. Our big dream is for every Ukrainian to know about family mediation.

Uniting family mediators from different regions of Ukraine and bringing together their efforts to promote the values and practice of dispute resolution through family mediation.

Mission: to unite and support family mediators in continuously improving their professionalism for the development of family mediation in Ukraine and the strengthening of our society.

http://afmu.org.ua

afmu.org@gmail.com

The Ukrainian Mediation Center (UMC) was established at Kyiv-Mohyla Business School with the aim of creating an institution that would become a driving force for the development of alternative dispute resolution in Ukraine through training and the provision of services by truly independent mediators. We offer:

  • Mediation and negotiation training
  • Mediation services and preparation for negotiations
  • Consulting services

https://ukrmediation.com.ua/ua

https://www.facebook.com/UkrainianMediationCenter

NGO “National Association of Mediators of Ukraine” (NAMU) is a non-governmental and non-profit association of professionals in the field of mediation and conflict resolution who understand the value of joint efforts in developing their professional field.

NAMU’s mission is to create a systematic, structured, sustainable, and conscious demand for mediation in Ukraine, met by the appropriate response of the professional mediator community in providing access to quality services. NAMU brings together more than 170 mediators from all regions of Ukraine, and its partner network includes 37 organizations. Together with its partners, NAMU has developed the Code of Professional Ethics for Mediators, the Basic Principles for Training in Core Mediation Skills, a mediation training course for judges, and recommendations for mediators on preparing and conducting online mediation.

NAMU representatives participate in processes related to the legislative regulation of mediation, including the development and implementation of the Law of Ukraine “On Mediation”, the State Standard of Mediation as a Social Service, and regularly take part in meetings with Ukrainian policymakers, various state bodies, and international organizations.

https://namu.com.ua/ua/

www.facebook.com/NAMUkraine

https://t.me/namuofficial

https://www.youtube.com/channel/UCapOGoM4OMsF_46a5vhby_g/featured

Provision of mediation services and conducting training activities

https://cmg.org.ua/

cmg.ukraine.2020@gmail.com

NGO “League of Mediators of Ukraine” was established in December 2017 to develop and promote family mediation as a peaceful way of resolving conflicts.

People turn to us for help in resolving:

Family disputes and conflicts before, during, or after divorce;

Relationship conflicts between spouses, parents and children, and other relatives;

Issues of custody and deprivation of parental rights;

Conflicts in foster families between adopted children and other family members;

Inheritance disputes, and more.

http://limu.org.ua

https://www.facebook.com/UkrainianMediationLeague

limu.ukraine@gmail.com

Lviv Mediation Center is a public organization established in 2015 and aimed at promoting the culture of mediation and providing mediation services.

The activities of the Center’s members are based on the principles of confidentiality, accessibility, impartiality, and mediator professionalism. The main areas of the Center’s work include raising awareness about the culture of mediation and the advantages of using this method of conflict resolution, creating a platform for communication among mediators, and professional development. In addition, the Center holds many informal events aimed at building a strong and effective community. The Center’s team includes 14 members — certified mediators who practice in various areas, including family mediation, business relations, administrative matters, and others. 

Over the 8 years of the Center’s activity, around one hundred free events have been held to spread information about mediation, along with a number of master classes for mediators and lawyers, as well as 5 large-scale forums — international-level events aimed at developing the mediation community and improving mediators’ qualifications. In addition, as part of the Center’s activities, we conduct many training sessions on effective communication, emotional competence, negotiation techniques, and more.

https://mediation.lviv.ua

mediation.lviv@gmail.com